CAMPER PRIVACY POLICY



Identity of the Processing Controller

 

Owner:
RURALMED, S.L.U. (Camper Group)

Address:
C/ Cuartel 91, 07300 Inca, Majorca, Balearic Islands, Spain

Spanish Tax ID No. (CIF):
B57060725

Companies Register:
Palma de Mallorca, Hoja PM 37464 Tomo 1805 Folio 48

Website:
www.camper.com

Email:
customercare@camper.es

DPO:
dpo-camper@abrilabogados.com

 

Regarding the company, and for the purpose of determining the policies to ensure compliance with the General Data Protection Regulation, we will identify the companies responsible, such as Camper Group, which in turn is made up of other companies, in addition to RURALMED. Details of the group’s composition are available for consultation in our Legal Notice.

Pursuant to the Organic Law on the protection of data of a personal nature, and all other relevant applicable legislation currently in force, Users are hereby informed that whenever applicable, the personal details they provide shall be stored on an automated file that shall be used solely for the purposes described in the corresponding form or agreement. 

 

Marketing and commercial mailings

 

If you have subscribed to a newsletter or sales or promotional information service offered by any of the CAMPER companies, we hereby inform you that CAMPER shall use the data solely to keep you up-to-date with their activities and enable you to benefit from our promotions. You are hereby informed that CAMPER may send information from any of the CAMPER companies if it considers that the information provided may be of interest to you and it is related to the products and services you are interested in.   

You are likewise informed that we may keep you informed of our activities via any of the means you have provided us with, including email, SMS or any other similar means of communication. You may unsubscribe from this service at any time.  

You are informed that the legal grounds for the lawfulness of processing data for this purpose are none other than the legitimate interests of CAMPER companies. We also inform you that you may oppose the processing of your data for the purposes referred to above at any time by sending an email to customercare@camper.es. You are likewise informed that CAMPER shall conserve your details for the duration of its business or contractual relationship with you, until such a time that you inform CAMPER that you no longer wish to receive commercial information.   

 

In-store data collection

 

If you have purchased items in a CAMPER physical store or in a store with which CAMPER has formalised some form of agreement, you may have been asked to provide your email address. CAMPER will use your email address in order to send you an e-receipt, process the item guarantee, keep you up-to-date with CAMPER’s activities and enable you to take advantage of our promotions. You are hereby informed that CAMPER may send information from any of the CAMPER companies if it considers that the information provided may be of interest to you and it is related to the products and services you are interested in. You are informed that the legal grounds for the lawfulness of processing data for these purposes are compliance with the business or contractual relationship established with you and the consent provided, as and when appropriate, as well as the legitimate interests of CAMPER and CAMPER companies.  We also inform you that you may oppose the processing of your data in order to send information of interest to you at the following link or by sending an email to customercare@camper.es.    

You are informed that CAMPER shall conserve your details for the duration of its business or contractual relationship established with you, and may also conserve your details once the contractual relationship has ended to provide them to the corresponding organisation, should it prove necessary in order to comply with the provisions stipulated by law.

 

Registration form and details for sending e-shop purchases  

 

If you have registered as a customer or placed an order with CAMPER, you are hereby informed that CAMPER shall use your data solely to maintain your registration on our website, provide you with order tracking details, deliver your order, keep you up-to-date with CAMPER activity and enable you to take advantage of our promotions. You are hereby informed that CAMPER may send information from any of the CAMPER companies if it considers that the information provided may be of interest to you and it is related to the products and services you are interested in. You are informed that the legal grounds for the lawfulness of processing data for these purposes is the consent of the interested parties. We also inform you that you may oppose the processing of your data in order to send information of interest to you at the following link or by sending an email to customercare@camper.es.     

You are informed that CAMPER shall conserve your details for the duration of its business or contractual relationship with you, and may also conserve your details once the contractual relationship has ended to provide them to the corresponding organisation, should it prove necessary in order to comply with the provisions stipulated by law.

The personal details you provide us with may be disclosed to credit reference or fraud prevention agencies, which may keep records of this information. 

 

Data corresponding to contacts obtained via the contact form  

 

CAMPER shall use your personal details, provided by means of the form included to this effect, to answer the queries posed on the aforementioned form, in accordance with the consent provided on the form. These details shall not be transferred to any third parties other than CAMPER group companies, should the query require this action. Likewise, you are hereby informed that your personal details regarding the query shall be stored on CAMPER files for a period of one year.  

 

Data corresponding to legal entities and self-employed customers and suppliers 

 

If you have provided your details as the contact for a business customer or supplier or as a self-employed person, either as a customer or supplier for any of the companies that comprise the CAMPER Group, you are hereby informed that CAMPER shall use the data solely in order to maintain the contractual relationship and shall not transfer them to third parties, other than CAMPER Group companies, if necessary for the provision of the service, and exclusively for that purpose. The data provided shall be conserved for the duration of the contractual relationship or for the number of years necessary in order to ensure compliance with all legal obligations. Likewise, we hereby inform you that as a customer or supplier of any of the CAMPER Group companies, any of the group’s companies may send you commercial information via the means you have provided, including email, pursuant to the basis of legitimate interest regulated by the General Data Protection Regulation. You are also informed that you may oppose the processing of your data for the purposes of sending information of interest at the following link link or by sending an email to customercare@camper.es.

 

Candidates’ data

 

If you have provided your details to any of the CAMPER Group companies as a potential candidate to join any of the Group’s companies, we hereby inform you that CAMPER shall use the data solely for processing your application for any of the vacancies that may be available in any of the group’s companies. The legal grounds for processing your details is the consent provided by sending your CV (curriculum vitae). Said details shall not be transferred to third parties other than CAMPER Group companies, and only in the event that your profile fits the requirements of any of the group companies and exclusively for that purpose. Processing of the data provided may continue until you request their deletion, albeit solely for the purpose of contacting you if a vacancy should arise that we consider may be of interest to you.  

We also inform you that CAMPER shall use the TALENT CLUE external platform in order to process candidate applications. Details of this platform are available for consultation at the following link

 

Claims and complaints

 

If, for any reason, you have made a claim or complaint to any CAMPER Group company, you are hereby informed that CAMPER shall use the details solely to resolve your claim or complaint. The legal grounds is the contractual relationship entered into by you. Camper shall not transfer said details to third parties other than CAMPER Group companies, and only if so required by the nature of your claim or complaint and exclusively for that purpose. The data provided shall be conserved for the number of years necessary in order to ensure compliance with all legal obligations, until such as time that the object of your claim or complaint has expired.   

 

Exercise of rights common to all personal details   

 

You are entitled to receive confirmation as to whether any of the CAMPER companies are processing your personal details. You also have the right to access, rectification, erasure, opposition, restriction of processing and portability of your personal details, as well as to revoke your consent. These rights may be exercised by writing to Polígono Industrial s/n, 07300 Inca, Majorca, Balearic Islands, Spain, or by sending an email to customercare@camper.es

 

Should you wish to unsubscribe to CAMPER newsletters or other promotions and offers, you should preferably process this request via this link.

 

Obligation of secrecy regarding the processing of your details   

 

The persons involved in the processing of details corresponding to natural persons and that have direct or indirect access to their files, shall at all times abide by the obligation to keep secret the personal details they have knowledge of during the course of their activity. The Obligation of Secrecy is mandatory for the CAMPER Group, the members of its executive and management bodies, the persons hired under the terms and conditions of Employment Law and professionals that provide services contracted under the provisions of Business Law. It is also an obligation for goods and service suppliers and their employees, processing controllers and their employees, any entities subcontracted by the processing controllers and their employees. The obligation of secrecy remains in force following the termination of the employment or business relationship entered into with the CAMPER Group, the data controller, as well as following termination of all employment contracts and business agreements, etc. that bind employees and/or professionals to the data controller and the suppliers that provide the CAMPER Group with goods or services.  

 

With the exception of companies that form part of the CAMPER Group and for the purposes stipulated above and the cases detailed below, we do not sell, trade or transfer in any manner whatsoever your personal details to third parties without providing you with prior notification, pursuant to the data protection legislation currently in force. All members of CAMPER appreciate the need to ensure the privacy and protection of your personal details and apply similar privacy policies. Your data may be transferred to partners hosting websites and third parties that collaborate with us on the design and use of the website, the provision of services or the analysis of the data collected.  

 

These third parties shall use the data solely to carry out the tasks referred to above, and shall be required to maintain the confidentiality of this information. Apart from these cases, we shall only disclose your details if the Law requires us to do so.

 

Minors’ details

 

Pursuant to Spanish legislation, the services provided by the CAMPER Group target persons of legal age. The CAMPER Group assumes that the natural persons that provide their details via any of the various channels (electronic, website, etc.) comply with this requirement.   

 

CAMPER address parents in order to make them aware that their children may visit our website. In this sense, we urge them to ensure that their children request parental authorisation in the event that any website should request information and/or details of any nature.  

 

Due to our concern for minors’ security, any attempts they make to send their registration shall be rejected and we shall inform them that we do not accept registration requests from minors. We therefore advise parents and guardians of minors to regularly monitor and check children’s use of email and other online activities.   

 

General terms and conditions of contract

 

If you have made any purchases, you may access our General Terms and Condition of Contract at the following link:   

https://www.camper.com/conditions/conditions_en.html

 

 

Website / webpage recommendations

 

The CAMPER Group recommends and creates links to websites and webpages when it considers them to be of interest to users. The CAMPER Group has no obligation to supervise the websites /webpages it recommends or creates links to. Said websites and webpages have been created by natural persons, legal entities or entities without legal personality that are unconnected to the CAMPER Group, which does not intervene in their management, finance them, adopt decisions regarding the contents thereof, manage or participate in the services provided by the linked or recommended websites/webpages. The CAMPER Group shall erase any links and shall refrain from recommending websites/ webpages when it has irrefutable proof that they and/or the services they provide are unlawful or harm the rights of third parties that may be entitled to compensation. 

 

Use of cookies

 

Click here for details regarding the use of cookies.  

Furthermore, when you visit our website, we collect details known as ‘clickstream data’ (browser address, domain name, etc.). This information, together with the details you have provided, enables us to enhance the personalisation of your visits.  

 

Data security

 

The CAMPER Group has applied the security measures required by personal data protection regulations in its work centres, premises, systems and communications infrastructures, etc. It has also adopted logical, physical, organisation and contractual measures, etc. to prevent the unauthorised access to data by third parties, as well as their destruction, modification, reproduction, dissemination, transfer or reuse.  

 

Notwithstanding the above, providing personal information online always implies the risk that third parties, which we are unable to control, may intercept and use this information. Although CAMPER makes all reasonable efforts to protect your privacy and personal details, we are unable to guarantee the security of the information you disclose online under your responsibility.  

 

Validity and modification of the privacy policy

 

The CAMPER Group Privacy Policy is in force as of the date it is published on the corresponding website; users may save and/or reproduce it. The CAMPER Group is authorised to modify its Policy Privacy, duly informing Users to this effect.